Service Delivery | Information Communications Technology

Service Delivery | Information Communications Technology

Service Delivery

sd_7.jpgSanger Institute, Genome Research Limited

Our Research and Approach

In line with the IT Strategy, our aim is to deliver a robust, reliable and repeatable IT service to both the scientists and support teams to allow them to work as efficiently as possible, at least cost. We are happy to go that extra mile!

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People

Klose, Linda
Mrs Linda Klose
Group Leader

I am responsible for the mangement and control of resources required to provide a high quality, customer focused, support service. My role is to design, develop and implement an IT service strategy to support business goals and objectives. I am the main point of contact for all IT Service Delivery activities and I provide operational leadership to the first and second line IT engineers.