Rich managers a team of software professionals focused on delivering Laboratory Information Systems (LIMS). The domains challenge is in designing software which does not have a disproportionate burden of data entry for laboratory teams yet provides cohesive data for management reports and downstream analysis pipelines. Rich is an active advocate of agile project frameworks.

The informatics team supports core pipeline operations in DNA/RNA sequencing, genotyping, clinical sequencing & cellular generation. Rich remains an advocate or teaching and training particularly through the Open University for teams members he works with. Rich is interested in applying system thinking tools such as Soft System Methodology (SSM) to improve process and outcomes.

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