Wellcome Trust Sanger Institute Anti-Spam Policy

This document aims to describe the email spam policy for The Wellcome Trust Sanger Institute.

Definition of Spam

We define "spam" or junk mail as:

Any unsolicited advertising, promotional material, or other forms of solicitation sent or received as an email message.

Other definitions of spam may apply and many can be found via searches on the Internet. Another definition that is also applicable to us is:

Internet spam is one or more unsolicited messages, sent or posted as part of a larger collection of messages, all having substantially identical content.

with a longer description found at http://www.mail-abuse.com/spam_def.html.

Our Spam policy

As part of our policy against spam, we have implemented spam filtering on all incoming email. If you have been caught by our spam filters and are not sending unsolicited email, please try one or more of the following options to reduce the chance of it being caught by our filters:

• Disable/Remove any HTML content and/or attachments. HTML content is a great favourite of spammers and stricter scanning is applied to it.
• Remove any unnecessary attachments (we reject most virus capable file types, so you can try zipping the file(s) before attaching them).
• Scan any attachments for viruses (we rejected mail found to contain viruses).
• Reword the email to sound less like something that would come from an organisation trying to send unsolicited promotional material or place any promotional material on a web site and provide a link to it in the email.

Although the filters don't usually catch legitimate email, no email filtering system is completely foolproof and we apologise in advance for any inconvenience.

Spam sent from The Wellcome Trust Sanger Institute

We will not tolerate any spam sent from any machines on The Wellcome Trust Sanger Institute network and any reports of such activity will be dealt with promptly. Please send any reports of abuse to abuse@sanger.ac.uk.